The company
behind the inbox
Zapelite is built and operated by Elitestack Tecnologies LLC in Dubai. We make the platform that puts a business's WhatsApp, Instagram and Messenger conversations in one place — and puts them to work.
One product, taken seriously
A team inbox with ticket stages and SLAs, a no-code bot builder, broadcast campaigns with quality guardrails, a CRM, Shopify and WooCommerce commerce, and an AI copilot — on the official WhatsApp Business API, as a Meta Tech Provider. Everything on this website describes what the platform does today, not a roadmap.
Official API, always
We build exclusively on the official WhatsApp Business API. No gray-market gateways, no unofficial clients, no risk to your number from how we connect.
No hidden margins
Meta's conversation rates pass through with zero markup, and AI runs on your own provider key at cost. Our revenue is the subscription — nothing buried in usage.
Private by design
Workspace data is isolated at the database layer, consent changes are permanently recorded, and GDPR export and deletion are product features.
We use what we sell
Our own sales and support run through Zapelite on WhatsApp. When you message us, you're inside the product — which is also why we answer fast.
Written by the people who run the platform
The guides on our blog are written by the Zapelite team — the same people who operate WhatsApp numbers, watch template quality ratings and handle Meta policy reviews daily. Every claim about the platform is checked against what's actually shipped. Questions about anything we've published: support@zapelite.io.