Each solution below is mapped to the Zapelite modules that power it. Two industries get dedicated vertical modules; the rest run on Commerce, Appointments, CRM and the Bot Builder.
01 · Dedicated vertical module
Automotive
Vertical module
Dealerships, workshops and service centers get a purpose-built module — not templates. Vehicle ownership records, service history, packages and pricing rules, estimates with customer approval, and reminders that bring cars back on schedule.
From first inquiry to signed deal — qualification by budget, timeline and location, buyer/seller/renter classification, tour scheduling with follow-ups, and a CRM pipeline that opens deals from conversations automatically.
Signature flowClick-to-WhatsApp adQualify · budget + area + timelineDeal created in pipelineTour booked on calendar
LeadsInstant qualification
Budget, location and timeline collected by flows; leads scored and routed hot.
SegmentsBuyer / seller / renter
Contacts classified automatically, so every broadcast hits the right audience.
ToursTour scheduling
Viewings booked into agents' calendars, with automatic follow-up nudges.
PipelineDeals from conversations
Qualified leads open deals in the kanban pipeline — rotting badges flag idle ones.
MarketingListing broadcasts
New listings sent to matched segments by budget and preferred area.
DocumentsDocument collection
IDs and contracts collected through secure chat flows, attached to the deal.
The deepest non-vertical fit on the platform. Shopify and WooCommerce sync natively — catalog, orders and carts — with recovery flows, pay-by-link, back-in-stock alerts, review requests and click-to-WhatsApp ad attribution closing the loop.
Signature flowCart abandoned in storeTimed reminder + checkout linkPayment in chatOrder updates → review request
CommerceStorefront in chat
Shopify or WooCommerce catalogs synced in real time — browse to checkout in chat.
RecoveryAbandoned cart recovery
Timed reminders with one-tap checkout links recover revenue automatically.
PaymentsPay-by-link & invoices
Stripe, PayTabs, Razorpay or Telr links and WhatsApp invoices, sent by flows.
RestockBack-in-stock alerts
Wishlisted customers notified the moment inventory returns.
AdsCTWA attribution
Click-to-WhatsApp ads tracked to orders — see which campaign sold what.
FeedbackReview requests
Post-purchase review and NPS flows, piped into your dashboards.
Turn WhatsApp into your restaurant's digital storefront. Guided ordering flows, payment in chat, coupon campaigns and reorder prompts — commission-free, on the channel customers already trust.
Signature flowCustomer sends "menu"Flow · browse & cartPayment link in chatStatus updates → CSAT
OrderingIn-chat menu & ordering
Guided ordering flows with your full menu — no apps, no aggregator commissions.
PaymentsPay in conversation
Stripe, PayTabs, Razorpay or Telr links sent automatically at checkout.
RetentionCoupons & reorders
Coupon pools delivered in-bot, plus one-tap reorder prompts for regulars.
OperationsLive order tracking
Automated prep, dispatch and delivery updates from your order events.
MarketingDaily specials broadcast
Today's menu or flash offers to segmented lists — inside quiet-hours rules.
FeedbackPost-meal ratings
One-tap CSAT after delivery, routed to managers when negative.
Clinics, labs, pharmacies and telemedicine run on the appointments module and reminder engine — booking, no-show prevention, result notifications and 24/7 patient support with AI answering from your own documents.
Signature flowPatient taps "Book"Flow · doctor + slotGoogle Calendar syncReminders 24h & 1h before
AppointmentsAppointment scheduling
Patients pick doctor, specialty and slot via flows with calendar sync.
RetentionVisit reminders
Alerts 24h and 1h before visits — no-show rates drop dramatically.
ReportsLab result notifications
Secure links sent the moment reports are finalized, via API or webhooks.
PharmacyPrescription refills
Bot flows collect refill requests and open tickets for your pharmacy team.
CampaignsHealth awareness
Vaccination drives and wellness tips to consent-checked patient segments.
Support24/7 patient support
Hours, billing and insurance answered by AI from your documents, with handoff.
Salons, spas and gyms live on repeat bookings — exactly what the appointments module, lifecycle stages and re-engagement campaigns automate. Clients who go quiet move to Win Back and get a campaign, not forgotten.
Signature flowClient books via flowDeposit · pay-by-linkReminder 24h before30d silent → Win Back offer
BookingsSlot booking + deposits
Service, stylist and slot picked in chat; deposits collected via payment links.
No-showsReminder engine
Confirmations and reminders that cut no-shows without front-desk calls.
Win backRe-engagement campaigns
Lifecycle stages flag silent clients; Win Back segments get targeted offers.
OffersCoupons & packages
Coupon pools for first visits and packages, redeemed at the counter.
TeamStylist routing
Round-robin assignment with capacity caps — every chair stays busy, fairly.
FeedbackPost-visit reviews
Review requests after every appointment, escalating detractors to managers.
Admissions are a sales pipeline — and Zapelite treats them like one. AI answers program and fee questions from your documents, counselors get hot leads via scoring, and fee reminders carry payment links.
Signature flowAdmission inquiryAI answers fees & programsHot lead → counselorTermly fee reminders + pay link
AdmissionsInquiry pipeline
AI answers program and deadline questions; scored leads open deals for counselors.
PaymentsFee reminders
Due-date reminders with payment links and instant receipts.
AttendanceAttendance alerts
Parents notified automatically via the API when a student is absent.
ContentContent distribution
Timetables, assignments and study material broadcast to class segments.
EventsEvent broadcasts
Exam schedules, PTMs and holiday notices, scheduled inside quiet hours.
SupportStudent support
Course FAQs handled by bots and AI; escalations open tickets for staff.
Document automation, real-time status updates and concierge-level client communication for agencies and visa services — guided flows gather documents, gentle reminders chase what's missing, payment links close balances.
Signature flowVisa inquiry receivedDocument checklist flowAuto status updatesBalance payment link
DocumentsDocument automation
Checklists, uploads and chase-up sequences handled by flows.
StatusApplication tracking
Clients get instant visa or booking status without calling your office.
ItineraryTrip updates
Flight changes, hotel confirmations and itineraries delivered in chat.
PaymentsPayment collection
Deposit and balance reminders with secure payment links.
SalesPackage broadcasts
Seasonal offers to segmented travelers — honeymoon, family, business.
Support24/7 traveler support
AI answers destination FAQs; humans handle emergencies instantly.
Shipment tracking, delivery automation and customer updates at scale — driven by the REST API and webhooks from your TMS or store. Fewer WISMO calls, more completed first-attempt deliveries.
