Three ways into
your stack
Native integrations for the tools you run every day. A universal webhook connector for everything else. And a full REST API when you want complete control.
External Contact Source
Universal webhook connectorOne webhook receiver for every external system — POS, forms, booking, CRM, e-commerce. Ingests contacts via flexible field mapping, dedups by phone, and auto-enrolls matched sequences.
Zoho CRM
Bidirectional syncBidirectional contact and lead sync with Zoho CRM — your pipeline stays current with every conversation.
HubSpot CRM
Contacts & activityContact sync and activity logging with HubSpot — every WhatsApp interaction lands on the contact timeline.
Salesforce CRM
Leads & contactsBidirectional contact sync and lead management with Salesforce — enterprise pipeline, chat-driven.
Zendesk
Tickets & SLAsTicket sync, SLA tracking and escalation with Zendesk — support conversations flow both ways.
Freshdesk
Helpdesk syncTicket management and customer support via Freshdesk — keep your helpdesk and inbox in lockstep.
Jira
Issues & projectsIssue tracking and project management with Jira — escalate technical conversations into tracked work.
Shopify
Orders, catalog & cartsOrder sync, catalog sync and abandoned cart triggers — your Shopify store, conversational.
WooCommerce
Orders, catalog & cartsNative WooCommerce sync for WordPress stores — catalog, carts and order events in real time, multi-store ready.
Stripe
Payment linksPayment link generation and confirmation via Stripe — collect payments without leaving the chat.
PayTabs
Regional paymentsRegional payment processing via PayTabs — GCC-wide coverage for in-chat checkout.
Razorpay
India paymentsPayment links and confirmations via Razorpay — UPI, cards and netbanking coverage for India.
Telr
MENA paymentsHosted payment pages via Telr — multi-currency checkout for MENA businesses.
Google Sheets
Data sync & reportingBidirectional data sync, logging and reporting with Google Sheets — your flexible no-code backend.
Google Calendar
Booking & slotsMulti-service booking and slot management with Google Calendar — appointments straight from chat.
Calendly
SchedulingScheduling and appointment booking via Calendly — drop booking links into any flow.
LinkedIn lead enrichment and profile sync for sales workflows — know who you're talking to.
Odoo ERP
Inventory & billingInventory management, billing and logistics sync with Odoo — operations wired into conversations.
n8n
Workflow orchestrationWorkflow orchestration and event-driven integrations via n8n — complex low-code sequences.
Pabbly Connect
No-code automationNo-code workflow automation with 1000+ app integrations via Pabbly Connect.
A full REST API
under everything
Every native integration runs on the same API you get access to. Send messages, trigger flows, ingest contacts and react to real-time webhook events — from any system, in any language.
- REST API access — messages, contacts, flows, campaigns and analytics endpoints
- Real-time webhooks — delivery, read, reply and payment events pushed to your systems
- Universal contact ingestion — one webhook receiver maps any POS, form or booking system
- Per-plan rate limits — predictable quotas enforced at the edge, documented per tier
# Send a template message curl -X POST https://api.zapelite.io/v1/messages \ -H "Authorization: Bearer $ZAPELITE_KEY" \ -d '{ "to": "+9715XXXXXXXX", "template": "order_update", "variables": { "order_id": "8841", "eta": "24 min" } }' # → 201 Created { "id": "msg_9f2c", "status": "queued" } # Webhook → your server, 12ms later { "event": "message.delivered", "id": "msg_9f2c" }
Built into the platform
First-class Zapelite modules, switched on per plan. No third-party tool required.
AI Agent
Unified AI agent — copilot, summaries, intent classification, knowledge base, auto-reply, lead scoring, CRM notes and message enrichment.
Helpdesk & Ticketing
Ticket numbers, SLA tracking, kanban board, CSAT, support stages and ticket merging.
CRM Module
Customer relationship management with pipelines, deals and activity tracking.
Appointments
Booking management with calendar integrations and reminders.
Commerce
Product catalog sync, order tracking and abandoned cart recovery.
Payment Links
Generate and share one-click payment links within conversations, with invoice send over WhatsApp.
Coupons
Pool management, in-bot coupon delivery, random code generation and at-counter redemption.
CTWA Attribution
Click-to-WhatsApp ad tracking, lead attribution and campaign performance analytics.
Meta Analytics
Full-screen intelligence — KPIs, campaign heatmaps, CTWA funnels, lifecycle distribution and drill-down reporting.