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Integrations hub

Three ways into
your stack

Native integrations for the tools you run every day. A universal webhook connector for everything else. And a full REST API when you want complete control.

18 native integrations Universal webhook connector Full REST API & webhooks

Zoho CRM

Bidirectional sync

Bidirectional contact and lead sync with Zoho CRM — your pipeline stays current with every conversation.

Contacts & leadsTwo-way sync
CRM

HubSpot CRM

Contacts & activity

Contact sync and activity logging with HubSpot — every WhatsApp interaction lands on the contact timeline.

Contact syncActivity logging
CRM

Salesforce CRM

Leads & contacts

Bidirectional contact sync and lead management with Salesforce — enterprise pipeline, chat-driven.

Two-way syncLead management
CRM

Zendesk

Tickets & SLAs

Ticket sync, SLA tracking and escalation with Zendesk — support conversations flow both ways.

Ticket syncSLA trackingEscalation
Support

Freshdesk

Helpdesk sync

Ticket management and customer support via Freshdesk — keep your helpdesk and inbox in lockstep.

Ticket managementCustomer support
Support

Jira

Issues & projects

Issue tracking and project management with Jira — escalate technical conversations into tracked work.

Issue trackingProject sync
Support

Shopify

Orders, catalog & carts

Order sync, catalog sync and abandoned cart triggers — your Shopify store, conversational.

Order syncCatalog syncCart triggers
Commerce

WooCommerce

Orders, catalog & carts

Native WooCommerce sync for WordPress stores — catalog, carts and order events in real time, multi-store ready.

Order syncCatalog syncMulti-store
Commerce

Stripe

Payment links

Payment link generation and confirmation via Stripe — collect payments without leaving the chat.

Payment linksConfirmations
Payments

PayTabs

Regional payments

Regional payment processing via PayTabs — GCC-wide coverage for in-chat checkout.

GCC coverageHosted pages
Payments

Razorpay

India payments

Payment links and confirmations via Razorpay — UPI, cards and netbanking coverage for India.

UPI & cardsPayment links
Payments

Telr

MENA payments

Hosted payment pages via Telr — multi-currency checkout for MENA businesses.

Multi-currencyHosted pages
Payments

Google Sheets

Data sync & reporting

Bidirectional data sync, logging and reporting with Google Sheets — your flexible no-code backend.

Two-way syncLoggingReporting
Productivity

Google Calendar

Booking & slots

Multi-service booking and slot management with Google Calendar — appointments straight from chat.

Multi-service bookingSlot management
Scheduling

Calendly

Scheduling

Scheduling and appointment booking via Calendly — drop booking links into any flow.

Booking linksIn-flow scheduling
Scheduling

LinkedIn

Lead enrichment

LinkedIn lead enrichment and profile sync for sales workflows — know who you're talking to.

Lead enrichmentProfile sync
Productivity

Odoo ERP

Inventory & billing

Inventory management, billing and logistics sync with Odoo — operations wired into conversations.

InventoryBillingLogistics
ERP

n8n

Workflow orchestration

Workflow orchestration and event-driven integrations via n8n — complex low-code sequences.

Event-drivenLow-code
Automation

Pabbly Connect

No-code automation

No-code workflow automation with 1000+ app integrations via Pabbly Connect.

1,000+ appsNo-code
Automation
For developers

A full REST API
under everything

Every native integration runs on the same API you get access to. Send messages, trigger flows, ingest contacts and react to real-time webhook events — from any system, in any language.

  • REST API access — messages, contacts, flows, campaigns and analytics endpoints
  • Real-time webhooks — delivery, read, reply and payment events pushed to your systems
  • Universal contact ingestion — one webhook receiver maps any POS, form or booking system
  • Per-plan rate limits — predictable quotas enforced at the edge, documented per tier
Request API docs
No integration needed

Built into the platform

First-class Zapelite modules, switched on per plan. No third-party tool required.

AI Agent

Unified AI agent — copilot, summaries, intent classification, knowledge base, auto-reply, lead scoring, CRM notes and message enrichment.

Helpdesk & Ticketing

Ticket numbers, SLA tracking, kanban board, CSAT, support stages and ticket merging.

CRM Module

Customer relationship management with pipelines, deals and activity tracking.

Appointments

Booking management with calendar integrations and reminders.

Commerce

Product catalog sync, order tracking and abandoned cart recovery.

Payment Links

Generate and share one-click payment links within conversations, with invoice send over WhatsApp.

Coupons

Pool management, in-bot coupon delivery, random code generation and at-counter redemption.

CTWA Attribution

Click-to-WhatsApp ad tracking, lead attribution and campaign performance analytics.

Meta Analytics

Full-screen intelligence — KPIs, campaign heatmaps, CTWA funnels, lifecycle distribution and drill-down reporting.

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